AI / Machine Learning / nn-13

Fine-Tuned Support Copilot Evaluator

Converts enterprise data into faster decisions, measurable quality gains, and defensible automation.

Fine-Tuned Support Copilot Evaluator project visual

Commercial Scale

$30,900 USD

Risk Reduced

Governance Exposure

Executive Situation

Support leadership needed measurable quality control before using fine-tuned response models in high-value enterprise account workflows.

Modular Solutions Response

We fine-tuned lightweight adapters on approved response patterns and built an evaluator that scores groundedness, policy compliance, tone, and escalation need. Every prompt-response pair is tested against retrieval evidence before release.

Industry

Manufacturing

Category

Neural Networks & Deep Learning

Specialty

Production

Evidence Basis

Model + MLOps

LoRATransformersLangChainWeights & Biases

parameters

7B base + 18M LoRA adapters

latency

1.1s response eval

training

119 GPU hours

loss

L = CE(tokens) + λ reward_margin

Enterprise Security Gate

Network Access Restricted.

Detailed files, client-specific assumptions, and delivery channels remain controlled.